THAT COSTS NOTHING EXTRA:
- Surfing abroad in the EU
- Calls from EU countries to Germany
- Calls from EU countries to EU countries
Attention: Calls from Germany to other EU countries are charged. With Spice Mobile you can make calls at our low prices. You can find the prices from Germany to your destination country here.
PRICES FOR CALLS, SMS AND MOBILE SURFING IN THE EU AS IN GERMANY
PRICES FOR PHONE CALLS AND SMS FROM THE EU TO THE REST OF THE WORLD
COUNTRIES WITHOUT EXTRA COSTS
Note: Please note that there may be technical delays in billing while your EU roaming option is being switched to the new EU roaming. In some cases, your international usage may only be shown on a later bill after your stay abroad.
You can find more information on specific options here.
in order for us to be able to provide you with the services of your domestic Spice Mobile standard tariff without surcharge when you are abroad in the EU, we may levy surcharges for excessive or “permanent” roaming use. Usage for SMS, data and calls is limited by fair use policy (FUP) regulations. If you exceed a roaming volume equal to twice the volume calculated by dividing your total domestic retail price of an open data package by the regulated maximum wholesale roaming charge (€GB 9.163 (15 June – 31 December 2017); €GB 7.14 (15 June – 31 December 2017); €GB 7.163 (15 June – 31 December 2017). If the roaming customer’s roaming price is higher than the regulated maximum roaming wholesale charge (9.163 €GB (15 June – 31 December 2017); 7.14 €GB (from 1 January 2018); 5.355 €GB (from 1 January 2019); 4.165 €GB (from 1 January 2020); 3.57 €GB (from 1 January 2021) and 2.975 €GB (from 1 January 2022)), surcharges may be levied on data usage (including MMS). If, upon request, the roaming customer does not prove habitual residence in Germany or stable ties to Germany that entail frequent and significant presence in Germany. In this case, surcharges for SMS, telephony and data (including MMS) may be levied. If objective indicators allow the conclusion that the customer’s international use outweighs domestic use for a period of at least four months, surcharges may be levied on SMS, telephony and data use (incl. MMS). To assess compliance with fair use limits for telephony, SMS and data usage, we may process and use the necessary data about your location and your telephony and surfing behaviour for at least 4 months. More information about the fair use policy can be found here.
You can find more details in the Spice Mobile price list.